Contact the Verdeia team
Our team is here to support you before, during, and after your order. A question about a product, delivery, or the care of your urban jungle? Write to us, we will be happy to help you.
Our contact methods
Contact form
Use the form below to send us your request in just a few clicks.
Social networks
Follow us to discover tips, inspirations, and new arrivals.
Before sending your message
To facilitate the processing of your request, please specify:
- the subject of your message (order, delivery, product, care…)
- your order number if you have one
We will respond as soon as possible.
Before writing to us
Many answers may already be found in our resources:
- Frequently Asked Questions — answers to the most common questions
- Shipping and returns policy — rates, timelines, and guarantees
Our timelines
- Preparation within 48 hours maximum
- Delivery in 2 to 5 business days
- Support: response within 24 business hours
Secure payments
Visa, Mastercard, American Express, Bancontact, Apple Pay, Google Pay, PayPal, Klarna, Shop Pay, and Union Pay.
Personalized advice
Exposure, watering, repotting, plant pairing: our team supports you before and after purchase.
Join the Verdeia community
Follow us to discover our inspirations, tips, and new arrivals: