Contact the Verdeia team
Because every plant deserves your full attention, our team is here for you before, during, and after your order. A question about a product, delivery, or caring for your urban jungle (indoors, balcony, terrace, patio, small garden)? Write to us, we will be happy to help you.
Our contact methods
You can easily reach us by email, via online chat, or by using the form below. We always do our best to respond quickly and accurately.
hello@verdeia.eu
Response within 24 business hours.
Online chat
Click on the icon located at the bottom right of your screen to chat directly with us. Available Monday to Friday, from 9 am to 6 pm (Europe/Paris – Madrid time).
Contact form
Use the form below to send us a message, whether it's a question, an order, or care advice. To facilitate the processing of your request:
- Indicate the subject of your message (order, delivery, product, care…).
- Add your order number if you have one.
We will respond to you as soon as possible.
Before writing to us, please check the FAQ
We have gathered answers to the most frequently asked questions:
Our usual timeframes
- Preparation: 24 to 48 business hours
- Delivery: 2 to 5 business days on average
- Customer support: response within 24 business hours
100% secure payments
Visa, Mastercard, American Express, Bancontact, Apple Pay, Google Pay, PayPal, Klarna, Shop Pay, Union Pay.
Personalized advice
Exhibition, watering, repotting, plant pairing… Our team remains available before and after purchase to assist you in choosing and caring for your plants.
Join the Verdeia community
Follow us to discover our inspirations, tips, and new arrivals:
- Instagram : @verdeia.eu
- Facebook : Verdeia