Contact the Verdeia team
Our team is here to support you before, during, and after your order. Have a question about a product, a delivery, or caring for your urban jungle? Write to us, we'll be happy to help.
Our contact methods
Contact form
Use the form below to send us your request in just a few clicks.
Social media
Follow us for tips, inspiration, and new arrivals.
Before sending your message
To help us handle your request quickly, please include:
- thesubject of your message (order, delivery, product, care…)
- your order number if you have one
We'll get back to you as soon as possible.
Before writing to us
You may already find the answer in our resources:
- Frequently asked questions — answers to the most common questions
- Shipping and returns policy — rates, delivery times, and guarantees
Our turnaround times
- Orders prepared within 48 hours max
- Delivery in 2 to 5 business days
- Support: response within 24 business hours
Secure payments
Visa, Mastercard, American Express, Bancontact, Apple Pay, Google Pay, PayPal, Klarna, Shop Pay, and Union Pay.
Personalized advice
Light, watering, repotting, plant pairings: our team is here to help before and after your purchase.
Join the Verdeia community
Follow us for inspiration, tips, and new arrivals: