


Your plant, delivered with care
Every plant is hand-packed in a box specially designed for plants — secured, protected, ready to travel. It arrives in perfect condition, roots intact and foliage preserved, ready to take its place in your home.
Our Verdeia commitments
FAQ – Everything to know before adopting your Verdeia plant
How are my plants prepared before shipping?
All our plants are selected from our European partner nurseries. Before shipping, they are watered, cleaned, and protected with breathable, secure packaging. Each package is designed to ensure your plant arrives in perfect health, without any transport-related stress.
Will the plant look exactly like the photo?
The photos accurately represent the variety and the stated size. Since each plant is unique, slight differences in shape, foliage, or color may occur — and that’s part of their charm.
What are the delivery times and conditions?
Orders ship within 48 working hours, with tracked delivery in 2 to 5 working days via DPD. Shipping costs and the free-shipping threshold depend on your country — see our delivery page. You receive a tracking link as soon as your parcel leaves.
What should I do when my plant arrives?
Open your package as soon as you receive it and carefully remove the plant from its packaging. Let it acclimate for 24 hours in its new environment before watering. If it has been slightly stressed during transport, it will recover its shape after one or two days in the light.
What should I do if my plant arrives damaged?
Contact us within 48 hours with a photo of the issue. Our team will assess the situation and offer you the best solution: replacement, partial refund, or recovery advice.
Can I return a plant?
Since plants are living beings, standard returns are not possible. However, we guarantee good health upon delivery: if the plant arrives damaged, it will be replaced free of charge. For any other cases (order error, decorative pot, accessory), returns are possible within 14 days.

